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For drawing up itineraries as I like to do that myself. I've also not used them for accommodation because their choice was limited compared to doing it myself. There was nothing wrong with their selection and the usual places were available. They were no cheaper than booking it myself. This was the third time we had used them and will do so in the future. Flights Vacation Rentals Restaurants Things to do. Tip: All of your saved places can be found here in My Trips. Log in to get trip updates and message other travelers. Profile Join. Log in Join. Trailfinders - good or bad? Watch this Topic.

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Trailfinders and Jet2holidays top Which? package holiday survey

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We are service-oriented, professional and internationally experienced. We are dedicated to providing reliable travel advice and itinerary planning assistance to our more than clients, each of which travels widely and often. We also offer the largest selection of international travel products available anywhere including small-group journeys, independent cultural journeys, walking and cycling holidays, river and barge cruises, standard ocean cruises, Arctic and Antarctic expedition cruises, discount international air tickets, travel insurance, sun destination holidays and much more.

We've been creating complex, customized international itineraries for over 38 years.

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Our clients continually tell us that these private independent journeys are some of the finest trips they've ever taken. Have an idea in mind, but not sure how to make it happen?

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That's where we come in. We'll work with you to create exactly what you want, at the comfort level you want and on the dates you want.

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We do all the planning and organizing, so you can simply enjoy the trip! Looking for something that already exists?

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You've come to the right place. Moreover, the Which? The survey asked respondents to rate their holiday operators based on criteria such as customer service, quality of accommodation, value for money and whether their trips lived up to claims made by operators online, in brochures and other promotional materials.

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Cook received three-star ratings for accommodation, customer service and value for money, with one in four Cook customers reporting to Which? The main complaints when it came to Tui related to poor customer service, issues with reps and disappointing accommodation. It seems they are not represented by the sample of fewer than of our customers which was used for this Which?

Our own customer satisfaction scores — which incorporate the feedback of tens of thousands of customers — are significantly higher than those reported by Which? A Tui spokesperson said: "We are disappointed in the results as our customers are at the heart of everything we do. Search TTG Search.

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